Support

We are a small team and we read every message.

Please include your iPhone model, iOS version and what happened. Do not send passwords.

Common questions

My plan seems too slow or too fast

Open the app, go to My plan, and choose Change plan. You can pick a different pace at any time.

I missed some meals

Mark a meal as "Didn't eat it". Your remaining meals and the next few days adjust, within safe limits. Days where you check nothing off are ignored.

I changed my mind about a shared photo

In the Progress tab, turn off "Share on weightpop.com" or remove the photo. This withdraws it. You can also email us and we will take it down.

Delete my account and data

Email us from the address on your account with the subject "Delete my account". We will delete your account and any photos you shared, and confirm by reply. Data kept only on your phone is removed when you delete the app.

Report a photo

If a photo on this site breaks our rules or shows you without permission, email us with the page and we will review it promptly.